Contact Us

Dash publishes this U.S. policy for customers shopping for DASH kitchen products at bydrehm.shop.

Under the customer commitments stated at bydrehm.shop, under our practical store standards, to explain this clearly, our customer care team can assist with products, orders, shipping, returns, exchanges, payments, and privacy requests.

Customer Service Hours

As applied to this U.S. store at bydrehm.shop, under our practical store standards, in line with our store practices, monday to Friday, 9:00 AM–5:00 PM (America/New_York). Messages received outside these hours are reviewed on the next business day.

Faster Support

For purchases and requests handled through bydrehm.shop, under our practical store standards, our usual approach is that include your order number and a clear description of the request. For damage, defects, incorrect items, or missing items, attach relevant photographs when possible.

Contact Details

Under our practical store standards, for a straightforward experience, email: Support@bydrehm.shop
Phone: (802) 825-4204
Physical address: 328 W 14th St, Wilmington, Delaware, 19801, US